At Geocore Infra, we appreciate your choice to use our Apps and services. Safeguarding the integrity of your personal information remains a top priority for our team. The following document clarifies the specific types of data gathered throughout your interaction with our offerings.
Your engagement with Geocore Infra's Apps and Services serves as a formal agreement to the terms outlined herein. Please be advised that we reserve the right to modify these guidelines periodically; therefore, we encourage regular review of this page to stay informed. Your persistence in utilizing our Apps following any revisions signifies your endorsement of the updated terms.
1. Data Collection Practices for our App Services
To facilitate the operation of our Services, we process various types of information. We treat any data that identifies an individual, or can be reasonably linked to an individual, as "Personal Data." The information we handle falls into the following primary groups:
1. System-Generated and Technical Information
Whenever you engage with our Services—including reading our communications or interacting with our platform—we automatically record technical metrics. This occurs through our own systems or via integrated third-party tools, utilizing tracking mechanisms like cookies and similar web technologies.
Scope of Data: This includes network details (such as IP addresses), unique device or App identifiers, software versions, hardware models, mobile carrier information, and regional/language preferences. We also track engagement metrics, such as your in-app actions, advertising interactions, and system health reports (e.g., crash logs and performance stability).
Purpose: Our goal is not to uncover your real-world identity, but to analyze usage patterns and optimize our Services. Furthermore, this data enables us and our partners to provide personalized content and advertisements, refine our marketing strategies, and enhance your overall user experience. Refer to Section 8 for specific details on advertising.
2. Information You Shared Voluntarily
We collect details that you choose to provide us directly. This typically happens when you:
Register or manage a user account.
Reach out to our support team via email, social media, or in-app chat.
Contribute to community boards or public groups.
Subscribe to our newsletters, updates, or promotional gifts.
Enter contests, leaderboard challenges, or special events.
Execute financial transactions or in-app purchases.
Opt to sync your App profile with third-party platforms like Apple, Google, or Facebook.
3. Data Obtained via External Platforms and Social Media
If you choose to link your App profile with external accounts (such as Facebook, Apple, or Google), we may retrieve specific profile details as permitted by your privacy settings on those platforms.
Retrieved Details: This may encompass your name, registered email address, gender, profile image, time zone, and geographic location. We may also access your friend lists to enable social features within the App, such as leaderboards or social invitations.
Marketing Insights: Additionally, we receive high-level performance data from these platforms regarding our promotional efforts (e.g., demographic reach or interest groups). We may correlate this general insight with other data points we maintain to improve our service relevance.
2. How we use your information
The personal data we gather is utilized for several key objectives, categorized as follows:
1. Service Delivery and Functional Support
1.1 Operating, upholding, and enhancing our current platform features;
1.2 Fulfilling your specific requests for products and providing relevant documentation;
1.3 Managing customer support interactions and resolving your inquiries or feedback;
1.4 Administering rewards, incentives, and contest distributions;
1.5 Executing any specific task for which the data was originally provided.
2. Communication and Interaction
2.1 Enabling messaging and connectivity between different users of the service;
2.2 Distributing essential system notices, security warnings, and administrative alerts;
2.3 Keeping you informed about promotional activities, latest news, and special offers from Geocore Infra or our partners that may align with your interests.
3. Optimization, Personalization, and Research
3.1 Researching and building innovative new features and services;
3.2 Evaluating user behavior and platform trends to better understand how our services are utilized;
3.3 Tailoring your experience by analyzing user profiles to present customized content, features, and relevant advertising;
3.4 Integrating our records with information from external sources to refine our service quality and understand your preferences.
Important Note on Sensitive Data:
Please be advised that Geocore Infra does not intentionally solicit or seek to archive "sensitive personal information" (such as data regarding health, ethnic origin, religious beliefs, political affiliation, or sexual orientation). We strongly recommend that you exercise discretion and avoid disclosing such details about yourself or others while using our platform.
3. Information shared with other players
We may disclose the information we collect to various recipients under specific circumstances. The categories of sharing are as follows:
1. Social Engagement and Community Features
When you participate in our interactive services, certain data will be visible to other participants. This includes your public identity (username, avatar, and current status), app progress, and team affiliations. If the service involves location-based mechanics, data related to your interactions with specific virtual or physical points may also be shared. Please note that Geocore Infra is not liable for the privacy practices of external sharing tools integrated into your device which you may use to broadcast your activities.
2. Parental Oversight for Minors
For users identified as children via a restricted account, Geocore Infra facilitates transparency with legal guardians. We provide parents or authorized guardians with insights into the minor's activities, such as social connections made within the app, provided the guardian has enabled such monitoring features.
3. Information Accessible to the General Public
By engaging in competitive modes, leaderboards, or community forums, certain elements of your profile—specifically your alias, achievements, and any content posted in public areas—will be indexed and viewable by any web user.
4. External Partners and Marketing
Analytical Data: We provide third-party analysts with de-identified or aggregated data to help us understand market trends.
Marketing: Your personal details are never sold to third parties for their own marketing use without your explicit "opt-in" consent.
5. Statutory Requirements and Safety Measures
Geocore Infra maintains the right to release your information to judicial authorities or private litigants when we deem it essential to:
Comply with a subpoena, court order, or other legal mandates.
Defend the rights, assets, or safety of Geocore Infra, our users, or the broader community.
Prevent or investigate potentially fraudulent, unethical, or illegal conduct.
6. Ownership Transfers and Corporate Restructuring
User data is regarded as a core business asset of Geocore Infra. In the event that we undergo a corporate transition—such as a merger, acquisition, insolvency proceedings, or a sale of organizational assets—your personal information may be among the assets evaluated and transferred to the acquiring entity as part of the continuity of service.
4. Data Pertaining to Minors
The minimum age requirement for an individual to establish an account with us or to utilize certain services is contingent upon the data protection laws of the relevant country. For detailed stipulations concerning the access rights and contractual terms specific to minors, please consult the appropriate article in our master Terms of Service documentation.
5. Data Protection Rights
1. Your Data Subject Rights and Entitlements
Under the relevant legal provisions, you hold specific rights concerning the protection of your personal information. If you are a minor, these rights are extended to include your legal guardian.
Your Fundamental Rights Include:
Access and Portability: The right to obtain a copy of the personal data we process about you, along with the ability to transfer that data to another entity.
Rectification and Elimination: The ability to request that inaccurate personal data be corrected, or that your personal information be permanently erased from our records.
Processing Restriction: The power to limit or temporarily halt the processing activities related to your personal data.
Objection to Processing: The right to challenge the processing of your personal data when it is based on the company's legitimate interests.
Marketing Opt-Out: You maintain the unconditional right to object to any processing activities utilized for direct marketing purposes, including profiling related to such marketing. Should you exercise this right, we will cease using your personal data for direct marketing, though essential transactional communications regarding our ongoing relationship may continue.
Consent Withdrawal: Where we rely on your consent, you may revoke it at any time. This revocation will only affect future processing and will not invalidate any processing performed before the withdrawal date.
Protection Against Retaliation: You shall not face discriminatory treatment or service degradation simply for exercising any of these stipulated privacy rights.
2. Data Retention and Management Policy
Data gathered through the utilization of our Services is retained and subsequently disposed of in adherence to all applicable privacy stipulations.
Unless continued retention is mandated by law, all personal data will be subjected to anonymization (de-identification) or permanent deletion once it is no longer requisite for the purposes explicitly stated above.
3. Exercising Your Rights and Avenues for Recourse
To initiate a request to exercise any of the rights detailed in this policy, please utilize the contact information provided in the "Contact Us" section of this document.
While we are committed to ensuring equitable service regardless of your decision to exercise your rights, please be aware that if your request involves the deletion or cessation of collecting data essential for the core functionality of the Services, your access to all or certain features may be impaired.
Should you be dissatisfied with how we handle your request, and provided a supervisory authority exists in your country of residence, you maintain the right to lodge a formal complaint with that authority.
6. Your information security
1. Data Protection and Disclosure
We guarantee that your personal information will not be leased or sold to any external parties. Disclosure will occur only under the circumstances explicitly outlined below.
A. Security Commitment
To maintain a secure and safe experience, we continually implement and refine administrative, technological, and physical security protocols designed to shield your data from unauthorized access, accidental loss, misuse, or alteration.
B. Data Sharing Protocols
We may transfer your Personal Information (PI) for the following defined purposes:
Peer-to-Peer Interaction: When you proactively choose to share specific information with other users or friends within the service.
Operational Support: With third-party vendors, agents, contractors, or service providers who carry out tasks on our behalf, potentially outside your domestic jurisdiction.
Corporate Transactions: As part of a business transition, such as a merger, acquisition, substantial asset transfer, or in connection with insolvency proceedings.
Legal Mandates: To comply with court orders, subpoenas, judicial processes, or other statutory legal requirements.
Defense and Safety: When deemed necessary to prevent, investigate, or take action regarding suspected fraud, illegal activities, potential threats to the safety of any individual, violations of our Terms of Service or this Policy, or as evidence in litigation.
Non-Identifiable Data: We may share and disseminate statistical, aggregated, or anonymized information with third parties for purposes like marketing, research, or analytics.
Voluntary Consent: For any other objective for which we have obtained your express permission.
2. Your Data Rights and Control
You possess specific statutory rights regarding the PI we maintain about you.
Right of Access and Portability: You may request that we inform you about, and provide a comprehensive copy of, the PI we have collected, used, and shared concerning you.
Right to Correction: You have the ability to seek the amendment of your data, contest the processing of your PI, or ask for restrictions on its use in certain legally established contexts.
Right to Contest Usage: In defined situations, you hold the right to object to the processing of your P1. An example is the ability to opt-out of the use of your PI for direct marketing communications.
Right to Restrict Processing: Under certain legal conditions, you have the right to limit how we process your P1.
Right to Eradication (Deletion): Where permitted by law, you have the right to demand the permanent deletion of the PI we have gathered or retained about you.
3. Limitations and Execution of Rights
Please note that your decision to withhold, modify, or eliminate information may adversely affect our ability to provide the full range of services or diminish your user experience.
We reserve the authority to decline any request that is not specifically mandated by applicable legislation.
You are protected from any unlawful discrimination resulting from your choice to exercise these rights.
PI Modification Procedure: Should you request an alteration to your personal data, the original information will be temporarily suspended from use or provision until the update is finalized, ensuring the accuracy of the data being used. If such information was previously shared with any third party, the recipient will be promptly informed of the change so that the data can be rectified.
Data Removal Process: If you wish to permanently remove your personal data, you may revoke your consent, which can typically be done via the in-App settings.
7. Your Data Privileges & Regional Compliance
1. Rights Available to All Users We believe in open communication regarding your privacy. No matter your location, you are welcome to contact us to:
Review: Ask to see the personal details we have on record for you.
Update: Request that we fix any mistakes or fill in missing information.
Delete: Ask us to remove your personal data (unless we must keep it for legal or operational reasons).
2. Note for Brazilian Residents (LGPD) If you live in Brazil, we handle your data in accordance with the Lei Geral de Proteção de Dados (LGPD).
Why We Process Your Data We operate based on the following legal frameworks:
To Serve You: Executing our contract to provide the App's services.
To Protect You: Legitimate interests, such as preventing fraud and ensuring security.
With Your Permission: Consent, such as for delivering personalized ads.
Your Rights (LGPD Art. 18) Under Article 18, you are entitled to specific actions regarding your data:
Confirm: Verify if data processing is taking place.
Access: View your data directly.
Correct: Amend incomplete, inexact, or old data.
Restrict: Request anonymization, blocking, or deletion of data that is unnecessary or non-compliant.
Transfer: Request data portability to move your info to another provider.
Know: Be informed about which public and private entities we have shared your data with.
8. Contact us
We are committed to addressing your privacy needs. Should you require clarification on any aspect of this policy, or if you wish to exercise your applicable data rights, please direct your correspondence to: electionbeth9@gmail.com